We accept Visa, Mastercard, American Express, Discover Card.
We do not accept phone orders at this time.
All items are eligible for our subscription service except merchandise. You simply need to create an account and place an order. You will be able to manage your subscription while logged in to your account under the subscriptions tab.
You may choose for your subscription service to automatically send your 5-hour ENERGY® shots once every month, every two months, or quarterly. You will choose shipment frequency when placing your order and can change frequency at any time. Or even change the recurring date for your upcoming subscription shipments.
1. Log in to your account
2. Click on the subscriptions tab
3. Click on “Edit”
4. Click on “Edit Subscription”
5. Make desired changes and click “SAVE”
You must log in to your personal account and select “Subscriptions”. Here you will see all active and inactive subscriptions that you currently have associated with your account.
Log in to your account
Click on the subscriptions tab
Click on “Edit” and choose the option you want to change.
At this time, you can only change flavors within a Build Your Own Pack.
Log in to your account
Click on the subscriptions tab
Click on “Edit”
Click on “Change Product Options”
Choose your flavors and press “Next” ;
Correct. Unfortunately, the capability only exists to change flavors with our Build Your Own Packs. You would have to cancel and activate a new subscription with your chosen flavor.
Log in to your account
Click on the subscriptions tab
Click on “Edit”
Select “Update Payment Method”
“Enter a New Credit Card”
Enter updated card information and select “Save”
Your new card will automatically become your preferred payment. Your old card will stay on file until you delete it.
To delete credit cards on your account:
Log in to your account
Go to the account settings tab
Select “Payment Methods”
Select “Delete” and confirm.
Please note that you cannot delete your preferred payment method. You must have a primary credit card on file.
Log in to your account
Click on the subscriptions tab
Click on “Edit”
Click on “Update Shipping Address”
Make desired changes and click “Save”
To ensure your delivery arrives at the new address, you must make the change at least one week prior to the expected shipment date.
Yes. You can skip up to five shipments.
Log in to your account
Click on the subscriptions tab
Click on “Edit”
Click on “Skip Reoccurrence”
Select up to five skips and press “OK”
Yes. You may select “Ship Now” to have your credit card processed immediately for shipment. You may do this once a day. Please note this will also change your next payment date to fall 30/60/90 days from the date you authorized “Ship Now”.
Log in to your account
Click on the subscriptions tab
Click on “Edit”
Click “Cancel Subscription”
Subscription cancellations cannot be reversed. If you want to resume regular product shipments, a new subscription is required.
Notice:
There is current an active check-cashing scam with individuals claiming to be a "promotion manager" with 5-Hour ENERGY®. These individuals offer to pay people to display 5-hour ENERGY® ads on their vehicles. We have no such program in place and the company is not associated with it in any way. Please contact your local authorities if you have been contacted by these individuals.
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